Copyright © Leighwong. All Rights Reserved.
FAQs
Q: What is the checkout process like on Leighwong?
A: Checkout on Leighwong is quick and secure. Add the item you want to your cart, open your cart to review sizes/quantities, then select “Checkout.” You’ll be guided step by step to enter shipping details, choose a shipping option, and complete payment. Before placing the order, take a moment to confirm everything is correct to avoid delays.
Q: How do I enter my details during checkout?
A: During checkout, you’ll enter your shipping address, billing address (if different), and contact information. Please make sure all fields are accurate so your order can be processed smoothly. We use secure encryption to help protect your information, and returning customers may be able to check out faster by reusing saved details where available.
Q: What payment methods are accepted on Leighwong?
A: Leighwong accepts secure payments via major credit/debit cards (such as Visa and Mastercard), as well as PayPal and Stripe. If a payment doesn’t go through, please try again or contact our support team for help.
Q: Can I change or cancel my order after it’s confirmed?
A: If you need to update or cancel an order, contact us as soon as possible and we’ll try to help. Once an order has begun processing or has been prepared for shipment, changes and cancellations may not be possible. The fastest way to reach us is email: support@leighwong.com.
Q: How can I track my order from Leighwong?
A: When your order ships, you’ll receive a confirmation email with a tracking number (and tracking link when available). Use that tracking information to see real-time delivery updates. If you’re unsure about a status update, contact us at support@leighwong.com and we’ll assist.
Q: What is the return policy for Leighwong?
A: We want you to feel confident shopping with Leighwong. If you need to return an item, please review our Returns Policy page for eligibility, steps, and timelines. Items must be returned in their original condition and packaging when applicable. Once we receive and inspect your return, we’ll process an exchange or refund as quickly as possible.
Q: How can I contact Leighwong customer support?
A: You can contact Leighwong support anytime by email at support@leighwong.com. We do our best to respond within 24 hours. You can also reach us through the Contact page on our website if you prefer.
Q: What should I do if my item arrives damaged?
A: If your order arrives damaged, please email us right away at support@leighwong.com with your order number and clear photos of the issue (including packaging if possible). We’ll review quickly and offer a solution such as a replacement or refund, depending on the situation.
Business Contact Information
Name: Leighwong
Address: 6100 Wheatfield Dr, Harrison, TN 37341, United States
Email: support@leighwong.com
