Privacy Policy
Last updated: September 2026
Leighwong respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you visit our website, place an order, contact customer support, or otherwise interact with Leighwong, as well as how that information may be used, shared, protected, and retained.
Our Approach to Privacy
Leighwong operates an online store offering fashion accessories including belts, shoulder bags, and sunglasses. We may collect certain information that is necessary to operate our website, process purchases, arrange delivery, provide customer support, maintain website security, and improve the overall shopping experience.
We aim to collect information that is reasonably relevant to these purposes and to handle it in a manner consistent with applicable privacy and data protection requirements.
Information You Provide
Depending on how you interact with Leighwong, we may collect information that you voluntarily provide to us. The specific information collected depends on the activity you perform on our website.
| Information Category | Examples | Typical Purpose |
|---|---|---|
| Contact Information | Name, email address, telephone number | Order communication and customer support |
| Order Information | Products purchased, order number, order history | Order fulfillment and customer service |
| Shipping Information | Shipping address and delivery details | Order delivery and shipment management |
| Communication Information | Messages and information included in support requests | Responding to customer inquiries |
Please provide only information that is accurate and necessary for the relevant transaction or communication. We do not ask customers to send passwords, payment card numbers, or other sensitive credentials by email.
Website & Technical Information
When you visit our website, certain technical information may be collected automatically by the website or by services that support its operation. This information can help us understand website performance, maintain security, identify technical problems, and improve usability.
- IP address or approximate network location.
- Browser type and version.
- Device type and operating system.
- Pages or sections visited on the website.
- Referring pages or general traffic sources.
- Date, time, and duration of website interactions.
- Technical information related to website performance and security.
Automatically collected information is generally used in aggregated or operational contexts rather than to identify an individual customer for unrelated purposes.
Purposes of Data Processing
Leighwong may use information collected through the website for purposes reasonably connected to operating our online store and serving customers.
Order Fulfillment
We may use customer and shipping information to process orders, prepare products, arrange delivery, communicate order updates, and provide shipment-related support.
Customer Support
Information provided in customer communications may be used to answer questions, investigate order issues, process return requests, and provide assistance.
Website Operations
Technical information may be used to maintain website functionality, monitor performance, troubleshoot issues, and improve the shopping experience.
Security & Fraud Prevention
Information may be reviewed when necessary to identify suspicious activity, protect website systems, prevent fraudulent transactions, and safeguard customers and business operations.
Using Information to Complete Purchases
When you place an order with Leighwong, certain information is necessary to complete the transaction. This may include your name, contact details, shipping information, order details, and information necessary to confirm the status of the transaction.
Shipping information may be shared with the carrier responsible for delivering your order. Leighwong may use USPS, UPS, or FedEx depending on the applicable shipment.
We may also use order information to provide delivery updates, respond to questions, process returns and refunds, maintain transaction records, and address order-related disputes.
Payment information: Leighwong currently uses PayPal for payment processing. Payment transactions may be handled through PayPal's systems and are subject to the payment provider's own privacy and security practices.
Payments Through PayPal
Leighwong currently accepts PayPal as its payment method. When you choose PayPal at checkout, certain transaction information may be processed by PayPal as necessary to authorize and complete the payment.
Payment processing is subject to the applicable terms, privacy practices, security procedures, and policies of the payment provider. Leighwong does not control how an independent payment provider processes information within its own systems.
Customers should review the applicable PayPal privacy information for additional details about how payment-related information is handled by that provider.
When Information May Be Shared
Leighwong does not need to share customer information with unrelated parties for purposes outside the operation of our store. However, information may be shared with service providers when necessary to provide requested services or operate essential business functions.
- Payment providers: Information required to process and confirm transactions.
- Shipping carriers: Information required to deliver orders and provide shipment tracking.
- Technology providers: Services supporting website hosting, security, functionality, or technical operations.
- Customer support services: Information necessary to respond to customer inquiries and resolve order-related issues.
- Legal or regulatory authorities: Information when disclosure is required by applicable law, legal process, or a valid governmental request.
Service providers that process information on behalf of Leighwong may have their own privacy practices and contractual or legal obligations relating to the information they handle.
Cookies & Similar Technologies
Leighwong may use cookies and similar technologies to support essential website functions, remember certain preferences, understand website activity, maintain security, and improve website performance.
Cookies are small data files that can be stored by your browser when you visit a website. Some cookies may be necessary for the website to operate, while others may support analytics, functionality, or other website features.
Depending on your browser and device settings, you may be able to control or restrict cookies. Disabling certain cookies may affect the availability or functionality of some website features.
Additional information regarding cookies may be provided in Leighwong's Cookie Policy.
Emails & Customer Messages
Leighwong may use the contact information provided during an order or customer support interaction to communicate with you about your purchase, shipping status, return request, refund, account-related matter, or other service-related issue.
If you contact customer support, we may retain the information contained in your message so that we can respond to your request, maintain appropriate customer service records, and resolve future questions relating to the same matter.
Customers should avoid including unnecessary sensitive information in ordinary email communications.
Protecting Personal Information
Leighwong takes reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. Security measures may include administrative, technical, and organizational safeguards appropriate to the nature of the information and the operation of our online store.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Customers should understand that information transmitted online may be subject to risks beyond the direct control of any website operator.
Security reminder: Please do not send passwords, payment card numbers, authentication credentials, or other sensitive security information through ordinary email communications.
How Long Information Is Kept
Leighwong may retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing transactions, providing customer support, maintaining business and transaction records, resolving disputes, preventing fraud, and satisfying applicable legal or accounting obligations.
Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer reasonably required, it may be deleted, anonymized, or otherwise disposed of in accordance with applicable practices and requirements.
Managing Your Information
Depending on applicable law and the circumstances of the request, you may have rights relating to personal information held by Leighwong. These may include requesting access to certain information, asking for corrections, requesting deletion where legally applicable, or asking questions about how information is used.
Requests should be sent to our customer support email. We may need sufficient information to verify the request and protect customer information from unauthorized access.
Submit a Request
Contact Leighwong using the support email and clearly describe the privacy request you would like us to review.
Request Review
We may review the request and verify the relevant information before taking action, where verification is reasonably necessary.
Receive a Response
We will respond to the request in accordance with applicable requirements and the nature of the information involved.
Information Relating to Children
Leighwong's website is intended for general consumers and is not designed specifically to collect personal information from children.
We do not knowingly request personal information from children where such collection is prohibited by applicable law. If a parent or legal guardian believes that a child has provided personal information to us improperly, they may contact our support team so that the matter can be reviewed.
External Websites & Providers
Our website may interact with third-party services that support payment processing, shipping, website functionality, analytics, security, or other business operations.
Third-party websites and services operate under their own privacy policies and terms. Leighwong is not responsible for the independent privacy practices of third-party websites that may be accessed through links, integrations, or services associated with our website.
Customers should review the privacy policies of third-party providers when using their services or providing information directly to them.
Applicable Privacy Rights
Depending on where you live and the laws applicable to your relationship with Leighwong, you may have specific rights concerning your personal information. These rights can vary by jurisdiction and may be subject to legal exceptions or verification requirements.
Leighwong will review privacy-related requests in accordance with applicable law. Nothing in this policy is intended to remove or restrict rights that cannot lawfully be waived.
If you have a question about privacy rights that may apply to you, contact us using the information provided below.
Access From Different Locations
Leighwong operates from the United States, and our website may be accessed by customers from different locations. Depending on where you access our website from, information may be processed through service providers or systems located in different jurisdictions.
Where applicable, information handling will be subject to the legal requirements relevant to the services and circumstances involved.
Updates to This Privacy Policy
Leighwong may update this Privacy Policy when necessary to reflect changes in our business operations, website functionality, service providers, legal requirements, or privacy practices.
When changes are made, the updated policy will be made available on our website. Customers are encouraged to review the current version periodically to remain informed about how personal information may be handled.
Current policy: The Privacy Policy published on the Leighwong website represents the version applicable to the website at the time you access or use it, subject to applicable law.
Contact Us About Privacy
If you have questions about this Privacy Policy, how your information may be handled, or a privacy-related request, please contact Leighwong using the information below.
Leighwong Privacy Support
Store: Leighwong
Email: [email protected]
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday
Business Address:
6 Woodbridge Mnr Rd
Ansonia, CT 06401
United States
Your Privacy Matters
Leighwong is committed to maintaining a clear and responsible approach to customer information. We collect and use information primarily for purposes connected with operating our store, completing purchases, arranging delivery, providing customer service, maintaining security, and improving our website.
We encourage customers to review this Privacy Policy together with our Terms of Service, Shipping & Delivery Policy, Return & Refund Policy, and Cookie Policy to understand the terms that apply to using the Leighwong website.